Return Policy

Return Policy

At Dreamee Home Furniture, your satisfaction is our top priority. We understand that sometimes things don’t work out, and we’re here to help. Please review our refund and exchange policy carefully to understand your options and responsibilities.

Returns

If you’d like to return an item, please contact our team within 10 days of delivery.

To qualify for a return:

• The item must be in new condition, free from any signs of wear or use.

• It must be returned in its original packaging.

• You are responsible for all return shipping costs.

• A 10% restocking fee will be deducted from your refund.

Once we receive and inspect the item, your refund will be issued to the original payment method, minus shipping fees and the restocking charge.

Exchanges

Need something different? We’re happy to offer a one-time exchange within 10 days of delivery.

To complete an exchange:

• The item must be in original packaging and like-new condition.

• Exchanges can only be made for items of equal or greater value.

• Customers are responsible for:

  • Shipping costs for both the original and exchanged item

  • The price difference, if applicable

  • A 10% restocking fee

Damaged or Defective Items

All items are carefully inspected before leaving our warehouse. If your order arrives damaged or defective, please notify us within 48 hours of delivery with clear photos of the issue.

• Damage claims made after 48 hours may not be eligible for refund or replacement.

• If your claim is approved, we will provide a replacement at no additional cost.

• Damage caused by normal wear and tear or misuse is not covered under our policy.

Non-Refundable Items

Please note that we cannot accept returns or exchanges on:

• Items purchased on sale or with a promotional discount

• Items received as part of a free merchandise promotion

Customer Support

Questions about your order? We’re here to help.
📧 dreameehomefurniture@gmail.com
📞 877-349-7030

By making a purchase with Dreamee Home Furniture, you agree to the terms outlined in this refund policy. We appreciate your business and are here to ensure you have a great experience.